Brilliant one stop shop for all your wedding needs, suits are perfect and the deals are better than anywhere else
I ordered two bridesmaid dresses from the wedding centre in October. I was told my dresses would be in on a certain date and they werent. I was then given various other due dates and none of them were correct. After waiting for 8 months for my dresses to come in one dress eventually arrived in store without the other. I didnt know when or if my other dress would be in and it was 6 weeks to my wedding. When the other dress arrived in, a month before my wedding, it was a different colour than I had ordered and therefore different to the other dress. I had no time to look for other dresses or do anything about it. The Wedding Centre refunded me for the dresses but the customer service I was given was the worst I have ever received. They repeatedly stated that it had never happened before instead of apologising and taking full responsibility of the problem. The manager was extremely rude via both phone call and in person. They assured me that the company where the dresses came from, Kelsey Rose, would be in contact with a written apology or phone call and I have yet to receive that. Overall, not a good experience.
Excellent selection of suits and great customer service
lovely place.. great staff who couldnt be more helpful
Beautiful dresses and the most lovely staff! Had the most enjoyable, relaxed appointments and found my complete dream dress with Nicola - cannot recommend highly enough, totally fab!
The Wedding Centre is a UK Bakery based in Randalstown, Northern Ireland. The Wedding Centre is located at 2 Main St, Randalstown, Antrim BT41 3AB, UK.
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